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It's Bill, 2/23/25: Dealing with Dealerships

Intrepid's Unexpected Trouble

Patricia’s truck, an all-black 2016 Nissan Titan XD with a Cummins diesel, had 116,000 trouble-free, excellently maintained miles until two weeks ago.

A loud engine knock got her truck, Intrepid, flat-bedded to the Bangor Nissan Service Center. In one day, it was determined the problem was caused by a short in the injector igniter. Tiny part, $500 please. Not able to pick up the truck until Saturday due to court schedules, the $500 became $800—not a big deal, all in all. Upon arriving in the Nissan customer lounge, we settled in and had our packed lunch of sushi, sandwiches, and tea. Having a good time, smiling.


A Timely Visit to Downeast Toyota

Patricia drove her truck away and immediately got on I-95, where the check engine light came on. Back to the Nissan pit. Four days later, Nissan called. $18,000 please, no repair warranty. Not acceptable.

Coincidentally, the week before, on our first trip, we had stopped at Downeast Toyota in Brewer to check out their inventory—Tundras in particular. I met my salesman from 15 years ago, Eric, who is now the General Sales Manager. Little did we know we would need him later.


Patricia’s New Ride

Yesterday, a week after our Nissan lounge lunch, we settled in Downeast’s customer lounge and had our packed lunch of sushi, sandwiches, and tea. While squeezing in our lunch and test-driving vehicles, our salesman, Ilya—recommended by Patricia’s neighbors, Ruth and Bob—searched for vehicles and deals for Patricia.

Patricia purchased from Downeast a 2025 all-black Toyota Tundra double cab TRD XD. Not surprisingly, it’s the size, body, and look of her old truck, Intrepid. Nissan offered a reasonable buyout for Intrepid.


Bill’s Next Truck?

Where do Bill and West Quoddy Station fit into this? Bill has a red 2014 Toyota Tacoma extra cab truck with 187,000 miles. Ilya is searching for a 2025 red Toyota Tundra double cab TRD XD.


Black Toyota Tundra double cab TRD XD
Patricia's new ride

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